Answers to questions about Adobe Acrobat PDF files.

Most of our literature files are provided in Adobe PDF format. The free Acrobat Reader is required to view them.

Viewing Issues: If you are unable to bring the file up by clicking on the link, try right-clicking the link and choosing "Save target as" or "Save link target as." You can then save the file on your hard drive and open it by double-clicking on it. The files may take several minutes to load over a slow internet connection, which can cause a white screen until the file downloads. The best solution to this is our free Web site on CD.

Printing Issues: If you are unable to print the files and are using a connection with a speed less than 56kbps, it is likely because the files are not downloading completely before you push the print button (pages are blank but Acrobat Reader is open). See solution to viewing issues above. Saving the file allows you to continue to browse the site while the file is downloading. The best solution is our Web site on CD (below).

Web site on CD: We recommend using our free Web site on CD if you need quick or frequent access to our literature files. Simply e-mail Sales@EskridgeInc.com to request it.